Cookie Policy

Introduction

This Cookie Policy explains how Sarah AI ("Sarah," "we," "us," or "our") uses cookies and similar technologies when you visit our website or use our sales co-pilot service (the "Service").

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and more useful.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly. They include:

• Authentication cookies: To keep you logged in
• Security cookies: To protect against fraud and ensure secure connections
• Load balancing cookies: To distribute traffic efficiently
• Session cookies: To maintain your session state

Legal basis: These cookies are necessary for the performance of our contract with you.

Performance and Analytics Cookies

These cookies help us understand how you use the Service so we can improve it:

• Google Analytics: To analyze website traffic and user behavior
• Performance monitoring: To track service performance and errors
• Usage analytics: To understand feature usage and improve user experience

Legal basis: These cookies are used based on our legitimate interest in improving the Service.

Functional Cookies

These cookies enhance functionality and personalization:

• Preference cookies: To remember your settings and preferences
• Language cookies: To remember your language preference
• Customization cookies: To provide personalized content

Legal basis: These cookies are used based on your consent or our legitimate interest.

Marketing and Advertising Cookies

These cookies are used for marketing purposes:

• Tracking pixels: To track conversion from marketing campaigns
• Retargeting cookies: To show relevant ads on other websites
• Social media cookies: To enable social media features

Legal basis: These cookies are used based on your consent.

Third-Party Cookies

We may allow third-party services to set cookies on your device for the following purposes:

Analytics Providers

• Google Analytics: For website analytics and user behavior tracking
• Mixpanel: For product analytics and user journey tracking

Marketing Platforms

• Google Ads: For conversion tracking and advertising
• LinkedIn Insight: For professional audience targeting
• Facebook Pixel: For social media advertising and tracking

Support and Communication

• Intercom: For customer support chat functionality
• Calendly: For scheduling meetings and demos

How Long Do Cookies Last?

Session Cookies

These cookies are temporary and are deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period:

• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 90 days

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Receive notifications when cookies are set

Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics Opt-out
• Facebook Ad Preferences
• LinkedIn Opt-out

Impact of Disabling Cookies

If you disable or refuse cookies, some parts of the Service may not function properly. Essential cookies are necessary for basic functionality and cannot be disabled without affecting your ability to use the Service.

Mobile App Tracking

Our mobile applications may use similar tracking technologies, including device identifiers and analytics SDKs. You can control these through your device settings:

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@sarah.ai
• Address: Sarah AI, 123 Innovation Drive, Suite 100, San Francisco, CA 94105
• Phone: +1 (555) 123-4567